Sales

Business Development Manager (Hybrid)

Mumbai, Maharashtra
Work Type: Full Time


CometChat Overview


Our mission: Fuel customer growth through meaningful user-to-user engagement.

CometChat is an all-in-one communication platform that enables businesses to easily integrate customized in-app messaging functionalities across text, voice, and video. This eliminates the need for businesses to start building a messaging module from scratch, and enables their end-users to communicate with each other, resulting in a unified customer experience, increased engagement and retention, and revenue growth.

With CometChat's ready-to-use UI kits and powerful SDKs, product teams across start-ups and enterprises alike can easily roll out a feature-rich, scalable, and secure communication module.

Our company has seen rapid growth, thanks to several market validations, including our participation in Techstars Boulder Accelerator in 2019, followed by investments from experienced investors such as iSeed Ventures, Range Ventures, Silicon Badia, noncapital, and Matchstick Ventures.

Beyond the market validation, we are fuelled by real customer validation serving over 50K customers across the globe in several verticals ranging from dating apps, telehealth apps, and internet marketplaces to thriving global communities. With solid financials, strong organic growth, and increasing demand for in-app communication platforms, we are in an exciting rapid-scale phase.

A global business from the start, we have 100+ team members across our Denver, Mumbai, and Chennai offices. We are proud of our team and are always looking to expand our tribe!


CometChat’s Mission


Fuel customer growth through meaningful user to user engagement.



CometChat’s Products

 

CometChat offers a robust suite of cloud hosted text, voice and video options that meet businesses where they are–whether they need drag and drop plugins that can be ready within 30 minutes or if they want more advanced features and can invest development resources to launch the experience that will best serve their users.

 

● Quickly build a reliable & full featured chat experience into any mobile or web app

● Fully customizable SDKs and API designed to help companies ship faster


At every step, CometChat helps customers solve complex infrastructure, performance and security challenges, regardless of the platform. But there is so much more! With over 20 ready to use extensions, customers can build an experience and get the data, analysis and insights they need to drive their business forward.


CometChat’s solutions are perfect for every kind of chat including:


● Social community – Allowing people in online communities to interact without moving the conversation to another platform

● Marketplace – Enabling communications between buyers and sellers

● Events – Bringing thousands of users together to interact without diminishing the quality of the experience

● Telemedicine – Making connections between patients and providers more accessible

● Dating – Keeping people engaged while they connect with one another

● And more!


CometChat is committed to fostering a culture of innovation & collaboration. Our people are our strength so we respect and nurture their individual talent and potential. Join us if you are looking to be a part of a high growth team!



Position Overview & Priorities


The Business Development Manager will play a pivotal role in leading and amplifying our sales capabilities. The primary focus will be on accelerating sales by Outbound Prospecting and engaging with clients across the industry, with the ultimate aim of surpassing the predetermined business targets set for the BDR sales team. This role presents an exciting opportunity to contribute to CometChat's continued success by harnessing strategic sales initiatives.


Primary responsibility would be:


  • Ownership over hitting a combined qualified opportunities target alongside the team.
  • Assisting prospects in their evaluation of CometChat to convert opportunities into winning business.
  • Monitor and report on sales performance metrics, making adjustments as needed to ensure targets are met or exceeded.
  • Identify new business opportunities and establish relationships with potential clients globally.
  • Drive revenue growth through effective negotiation and closing of deals.
  • Managing, mentoring,leading the BDR team and responsible for setting up outbound meetings.


Prioritized Experiences and Capabilities:


  • Expertise in outbound sales processes and methodologies
  • Excellent communication skills and problem-solving abilities
  • Strong leadership and team management skills, with experience in leading and motivating sales teams.
  • Proven track record of at least 5 years in sales and business development, with a focus on global markets.
  • Experience working for a product-based company or a SaaS company is highly desirable.
  • Prior experience in selling globally, especially in the US and India markets.
  • Background as a Business Development Representative (BDR) is preferred.
  • Demonstrated experience in managing the B2B sales cycle from prospecting to closure.


Work Location:


We operate on a Hybrid model – in office 3 days a week


Here are the values that act as a guardrail of our execution culture: 


Go above and beyond for the customer: We are obsessed with ensuring every customer is taken care of, no matter how big or small they are. We truly believe their problems are our problems, and will stop at next to nothing to see them succeed.

Be relentless: Never stop innovating. Be relentless in trying new things, and improving our product. Challenge the status quo, embrace learning curves, and don’t be afraid to fail. Focus on the outcome and everything else will fall into place.

Be curious: Practice empathy. Anticipate customer needs, and solve them before they get there. If you don’t understand something, ask questions and learn.

Have fun: Laugh. Be positive and kind. Make people feel good. Life is too short to not spend time doing what you love with folks you enjoy being around.


Interview Process
Our goal is to make sure you have the chance to get to know CometChat as we learn more about you. Through a series of conversations with CometChat’s founders and key stakeholders, we’ll want to learn more about your strategic and functional expertise, and your passion. We hope that you’ll bring questions and ideas to each conversation and suggest ways that we can get to know you and your capabilities better.



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