Developer Evangelist (Remote - US)

Preferable Location: Denver   |   Full Time

Company Introduction

CometChat harnesses the power of chat by helping thousands of businesses around the world create customized in-app messaging experiences. Our products allow developers to seamlessly add voice, video and text chat to their websites and mobile apps so that their users can communicate with each other, resulting in a unified customer experience, increased engagement and retention, and revenue growth. 

In 2019, CometChat went through the Techstars Boulder Accelerator and recently raised a round with Range Ventures, Silicon Badia and Matchstick Ventures. With solid financials, strong organic growth and increasing interest in developer tool-focused companies (from the market and with top technical talent), we’re heading into an exciting period of growth and acceleration.  

A global business from the start, we have 55 team members across our offices–we are growing our team in Denver, have colleagues in select US locations and in Mumbai. We are already serving over 50,000 customers around the world. We’ve had an exciting journey so far, and we know this is just the beginning!

Position Overview & Priorities

As CometChat’s first Developer Evangelist, you will play a role in building a passionate community of developers and partnering with our sales team to close and help set up new customers for success. In this role, you will:

  • Create engaging product demos, video tutorials, etc. to educate developers

  • Represent the voice of developers internally and provide feedback from developers to our product and engineering teams to improve the developer experience

  • Identify opportunities for CometChat to connect with the developer community and lead our engagement strategy

  • Join sales meetings or demos and lead technical discussions about the product and implementation

  • Partner with customers to integrate CometChat into their workflows and platforms

  • Manage the extension marketplace, helping customers to identify and then create relevant extensions

  • Work with our partnership team to ensure CometChat is available in relevant external marketplaces

  • Partner with marketing to ensure there is adequate documentation, education and support in place for internal teams and customers

Prioritized Experiences and Capabilities

  • Understanding of API and/or developer tools and exposure to the development and delivery of APIs and/or developer tools

  • Experience in similar technical roles in a SaaS company

  • Experience with React or other programming languages

  • Exceptional technical skills and the ability to communicate and present technical concepts to diverse audiences

  • Strong project management skills 

  • Strong problem-solving skills and the ability to work through issues with a commitment to mutual success

  • Ability to create clear and effective documentation including blogs, presentations, demos and other technical content

Core Values 

  • Go above and beyond for the customer: We are obsessed with ensuring every customer is taken care of, no matter how big or small they are. We truly believe their problems are our problems, and will stop at next to nothing to see them succeed.

  • Act with integrity: Be honest, be authentic and genuine, be open and do the right thing, no matter who’s watching. We know what we know, and what we don’t know, we’ll let ya know. And then we’ll do our darndest to figure out a solution.

  • Be relentless: Never stop innovating. Be relentless in trying new things, and improving our product. Challenge the status quo, embrace learning curves, and don’t be afraid to fail. Focus on the outcome and everything else will fall into place.

  • Be curious: Practice empathy. Anticipate customer needs, and solve them before they get there. If you don’t understand something, ask questions and learn.

  • Have fun: Laugh. Be positive and kind. Make people feel good. Life is too short to not spend time doing what you love with folks you enjoy being around.

Total Rewards

  • Competitive salary (minimum $105,000) based on local market assessments, and may vary depending on experience and qualifications.

  • Medical, Dental, Vision Insurance (80% of the employee premium covered by CometChat)

  • Life Insurance 

  • Unlimited / Open Vacation Policy

  • We’ll continue to expand our offerings and invest in our team as we grow!

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