Director-Engineering

CometChat harnesses the power of chat by helping thousands of businesses around the world create customized in-app messaging experiences. Our products allow developers to seamlessly add voice, video and text chat to their websites and mobile apps so that their users can communicate with each other, resulting in a unified customer experience, increased engagement and retention, and revenue growth.

In 2019, CometChat was selected into the exclusive Techstars Boulder Accelerator. CometChat (Industry CPaaS: communication-platform-as-a-service) has also been listed among the top 10 best SaaS companies by G2 Crowd. With solid financials, strong organic growth and increasing interest in developer tool-focused companies (from the market and with top technical talent), we’re heading into an exciting period of growth and acceleration. CometChat is backed by seasoned investors such as iSeed Ventures, Range Ventures, Silicon Badia, eonCapital and Matchstick Ventures.

Fuel customer growth through meaningful user to user engagement.

CometChat’s Products

CometChat offers a robust suite of cloud hosted text, voice and video options that meet businesses where they are–whether they need drag and drop plugins that can be ready within 30 minutes or if they want more advanced features and can invest development resources to launch the experience that will best serve their users.

● Quickly build a reliable & full featured chat experience into any mobile or web app

● Fully customizable SDKs and API designed to help companies ship faster

At every step, CometChat helps customers solve complex infrastructure, performance and security challenges, regardless of the platform. But there is so much more! With over 20 ready to use extensions, customers can build an experience and get the data, analysis and insights they need to drive their business forward.

CometChat’s solutions are perfect for every kind of chat including:

● Social community – Allowing people in online communities to interact without moving the conversation to another platform

● Marketplace – Enabling communications between buyers and sellers

● Events – Bringing thousands of users together to interact without diminishing the quality of the experience

● Telemedicine – Making connections between patients and providers more accessible

● Dating – Keeping people engaged while they connect with one another

● And more!

CometChat is committed to fostering a culture of innovation & collaboration. Our people are our strength so we respect and nurture their individual talent and potential. Join us if you are looking to be a part of a high growth team!

• Define the technical vision and architecture of high-scalability systems, ensuring optimal performance, reliability, and security.
• Collaborate closely with product management and other stakeholders to identify, prioritize, and deliver innovative solutions that meet the evolving needs of our customers.
• Lead the adoption and implementation of best practices in software development, including Agile methodologies, continuous integration, continuous deployment, and automated testing.
• Evaluate and integrate emerging technologies, tools, and frameworks to drive innovation and enhance the scalability and maintainability of our systems.
• Maintain a deep understanding of industry trends and competitive landscape, proactively identifying opportunities for improvement and differentiation.

Work Location 

We operate on a Hybrid model – you choose where you work from! Remotely or from our offices. Currently our talent is spread across 14 different cities globally.

• Provide technical leadership and guidance to the engineering team, ensuring alignment with company goals and objectives.
• Manage a team of 40+ engineers, including hiring, onboarding, performance management, mentoring, and career development.
• Foster a culture of collaboration, innovation, and continuous improvement within the engineering team, ensuring high levels of motivation and engagement
• Establish and monitor key performance metrics for the engineering team, ensuring timely delivery of high-quality products and services.
• Communicate effectively with the leadership team, providing regular updates on engineering progress, challenges, and opportunities.

• Bachelor’s degree in Computer Science, Engineering, or a related field; advanced degree preferred.
• 10+ years of experience in software development, with a focus on building large-scale, high-availability, and high-performance systems.
• Proven experience in leading and managing engineering teams, preferably within a fast-paced startup environment.
• Strong technical expertise in multiple programming languages, frameworks, and databases, with a deep understanding of system design and architecture principles.
• Excellent problem-solving, analytical, and critical thinking skills.
• Exceptional interpersonal and communication skills, with the ability to effectively collaborate with cross-functional teams and engage with stakeholders at all levels

• Go above and beyond for the customer: We are obsessed with ensuring every customer is taken care of, no matter how big or small they are. We truly believe their problems are our problems, and will stop at next to nothing to see them succeed.
• Act with integrity: Be honest, be authentic and genuine, be open and do the right thing, no matter who’s watching. We know what we know, and what we don’t know, we’ll let you know. And then we’ll do our darndest to figure out a solution.
• Be relentless: Never stop innovating. Be relentless in trying new things, and improving our product. Challenge the status quo, embrace learning curves, and don’t be afraid to fail. Focus on the outcome and everything else will fall into place.
• Be curious: Practice empathy. Anticipate customer needs, and solve them before they get there. If you don’t understand something, ask questions and learn.
• Have fun: Laugh. Be positive and kind. Make people feel good. Life is too short to not spend time doing what you love with folks you enjoy being around.