HR Admin

HR Admin

Company Introduction

Our mission… Fuel customer growth through meaningful user to user engagement.

CometChat builds advanced digital communications infrastructure to help thousands of businesses around the world create customized in-app messaging experiences. Our products allow developers to seamlessly add voice, video and text chat to their websites and mobile apps so that their users can communicate with each other, resulting in a unified customer experience, increased engagement and retention, and revenue growth.

In 2019, CometChat was selected into the exclusive Techstars Boulder Accelerator. CometChat (Industry CPaaS: communication-platform-as-a-service) has also been listed among the top 10 best SaaS companies by G2 Crowd. With solid financials, strong organic growth and increasing interest in developer tool-focused companies (from the market and with top technical talent), we’re heading into an exciting period of growth and acceleration. CometChat is backed by seasoned investors such as iSeed Ventures, Range Ventures, Silicon Badia, eonCapital and Matchstick Ventures.

A global business from the start, we have 80+ team members across our Denver and Mumbai offices serving over

50,000 customers around the world. We’ve had an exciting journey so far, and we know this is just the beginning!

CometChat’s Products

CometChat offers a robust suite of cloud hosted text, voice and video options that meet businesses where they are–whether they need drag and drop plugins that can be ready within 30 minutes or if they want more advanced features and can invest development resources to launch the experience that will best serve their users.

• Quickly build a reliable & full featured chat experience into any mobile or web app
• Fully customizable SDKs and API designed to help companies ship faster

At every step, CometChat helps customers solve complex infrastructure, performance and security challenges, regardless of the platform. But there is so much more! With over 20 ready to use extensions, customers can build an experience and get the data, analysis and insights they need to drive their business forward.

CometChat’s solutions are perfect for every kind of chat including:

• Social community – Allowing people in online communities to interact without moving the conversation to another platform
• Marketplace – Enabling communications between buyers and sellers
• Events – Bringing thousands of users together to interact without diminishing the quality of the experience
• Telemedicine – Making connections between patients and providers more accessible
• Dating – Keeping people engaged while they connect with one another
• And more!

CometChat is committed to fostering a culture of innovation & collaboration. Our people are our strength so we respect and nurture their individual talent and potential. Join us if you are looking to be a part of a high growth team!

Position Overview & Priorities

Job Description: The theme for the HR team at CometChat is – Bring folks better than you and never compromise on the values and culture fitment. At CometChat, we aim to build a small and sweet team of people across the globe that are aligned with our value system and speak one-language (well not literally). The HR team acts as the bridge between the minds and hearts of employees and leadership team. We are change agents and always looking at improving employee experiences and happiness quotient at work even more when 80% of us work remotely.

Work Location

Currently our talent is spread across 14 different cities globally. This role requires us to work from office since you will be managing the operational activities in HR department.

Who will be a good fit?

• You are a Graduate with minimum 2-3 years of experience in HR Admin role focused on supporting day to day HR operational activities
• You should plan & coordinate in the HR Operational activities like documentation, bank account opening, logistics, etc
• You should have experience with travel desk activities including booking tickets, hotel stay, visa etc
• You should play passive role in employee engagement operation.
• You should be the single point of contact to all HR Operations related queries
• You should have the ability to coordinate, manage, communicate with different people for seamless work flow

Core Values

• Go above and beyond for the customer: We are obsessed with ensuring every customer is taken care of, no matter how big or small they are. We truly believe their problems are our problems, and will stop at next to nothing to see them succeed.
• Be genuine: Be honest, be authentic and genuine, be open and do the right thing, no matter who’s watching. We know what we know, and what we don’t know, we’ll let you know. And then we’ll do our darndest to figure out a solution.
• Be relentless: Never stop innovating. Be relentless in trying new things, and improving our product. Challenge the status quo, embrace learning curves, and don’t be afraid to fail. Focus on the outcome and everything else will fall into place.
• Have fun: Laugh. Be positive and kind. Make people feel good. Life is too short to not spend time doing what you love with folks you enjoy being around.

Interview Process:

We will have the following steps for the selection process:

• Round 1 will be a typical HR round to understand your background, past work experience and fitment for the role
• Round 2 will be with the Lead HR, around your ambitions, goals and why you find yourself a fit for the role
• Round 3 (final) will be with Head of HR, which will be a general understanding , role fitment and culture fitment

Our goal is to make sure you have the chance to get to know CometChat as we learn more about you. We’ll want to learn more about your expertise, your passion, and your ability to take up this role. We hope that you’ll bring questions and ideas to each conversation and suggest ways that we can get to know you and your capabilities better.